MediStore - Your Medical Partner

Medical Safety Policy

Due to health and safety regulations, medications (both OTC and prescription) generally cannot be returned once they have left our pharmacy. This is to ensure that no compromised medication is ever sold to another customer.

Eligible Returns

We accept returns and provide full refunds or replacements in the following cases:

Damaged Products

If your order arrives with broken seals or damaged packaging.

Wrong Item Sent

If the product delivered does not match your order confirmation.

Refund Process

Notify us: Contact our support within 48 hours of delivery.
Verification: Provide photos of the damaged or incorrect item.
Approval: Once approved, we will initiate the refund to your original payment method.
Completion: Refunds typically appear in your account within 5-10 business days.

Your health and safety are our top priorities. If you have any concerns about your order, please reach out to us immediately.

Medical Safety Policy

Eligible Returns

We accept returns and provide full refunds or replacements in the following cases:

Damaged Products

If your order arrives with broken seals or damaged packaging.

Wrong Item Sent

If the product delivered does not match your order confirmation.

Refund Process

Notify us: Contact our support within 48 hours of delivery.
Verification: Provide photos of the damaged or incorrect item.
Approval: Once approved, we will initiate the refund to your original payment method.
Completion: Refunds typically appear in your account within 5-10 business days.

Your health and safety are our top priorities. If you have any concerns about your order, please reach out to us immediately.

Return & Refund

Medical Safety Policy

Eligible Returns

Damaged Products

Wrong Item Sent

Refund Process

Return & Refund

Medical Safety Policy

Eligible Returns

Damaged Products

Wrong Item Sent

Refund Process